“We can’t find your info”
- Match name + DOB exactly as on your plan
- Try the ZIP code your employer used
- Use Member ID from your card or welcome email
Unofficial help guide • We do not collect personal or health info
Go to official portalThis page explains how activate.uhc.com works, what information you’ll need, and fixes for common errors—then sends you to the official portal to finish. We are not affiliated with UnitedHealthcare.
activate.uhc.com is UnitedHealthcare’s official portal where members verify their identity and create online access to benefits, ID cards, and claims. This site is an unofficial activation help guide that explains the steps and links you to the official portal.
Use a secure, private device and a modern browser.
Enter Member ID (or SSN last 4), Date of Birth, and ZIP code.
Choose a username and strong password; set security questions.
Enter the one-time code sent by email or SMS to verify.
Sign in to view benefits, ID cards, and claims.
Common activation questions answered.
Usually 3–5 minutes if your details match. Verification emails/SMS may take a minute to arrive.
Some users can verify with SSN last 4 + DOB + ZIP. If that fails, contact UHC support for help locating your ID.
No. This is an unofficial educational guide. For activation or sign-in, use the official portal at activate.uhc.com.
Visit uhc.com or the official activation portal.